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Frequently Asked Questions


Frequently Asked Questions

 

Are there still membership dues?

Ambassadair no longer requires membership dues. We are happy to offer our programs and trips without extra fees.

 

When will I receive my final documentation?

Final documentation will be sent approximately ten (10) days prior to departure.

 

Do I need to purchase trip insurance?

Cancellation waivers must be purchased at time of booking and is valid for new bookings as noted on the pages. For trips that Cancellation Waiver is not offered, Trip Insurance may be purchased. Trip Insurance is through iTravelInsured, Inc. and must be purchased with Ambassadair no later than at the time of final payment. The cost of insurance will automatically appear on your invoice unless Ambassadair is notified in writing prior to final payment that you do not want it included. Ambassadair cannot be held responsible for policies enforced by iTravelInsured.

 

Are tips and gratuities included?

The customary gratuity to the Ambassadair Travel Director and driver is not included on our trips. Such gratuities should be extended on a voluntary basis and not done as a group.

 

Can special dietary needs be handled?

Many special dietary needs can be accommodated on an Ambassadair trip with advance notice, but cannot be guaranteed. Certain locales make some needs harder to accommodate than others. We will do everything possible in communicating your requests to hotels and restaurants.

 

Can I bring a wheelchair or motorized scooter?

Wheelchairs and certain types of motorized scooters may be accommodated on some Ambassadair trips. It is best that you inquire for the specific destination and trip you are interested in. In general, the international community does not adherre to the same accessibility guidelines that the United States does. Additionally, some tours involve considerable walking in older sections of cities or cobblestone streets. Collapsible wheelchairs are more widely accepted.

 

Please email us with any questions at contactus@ambassadair.com or call us at (800) 225-9919 or (317) 581-1122 and we will be happy to assist you.

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